TheInfoEngine

Sales Administrator


– Randfontein, Gauteng
Permanent
This role will be primarily focused on ensuring the accurate and smooth processing of sales from enquiry through to official order confirmation. The following administration functions will be required:

  • Capturing, processing and following through of customer orders on Accpac ERP
  • Preparing quotations and pro-invoices
  • Dealing with walk-in customers, including new and existing customers
  • Become familiar with all market segments – play backup function to other Sales Administrators
  • Managing sales administration for various regional agents
  • Manage customer queries, direct enquiries to the appropriate person
  • Deal with customer complaints – follow through to resolution of complaint
  • Competence in Customer Relations Management

Job Requirements:

  • 2 years’ work experience in at least 2 of the job spheres below:

o Sales Administration
o Marketing
o Customer Liaison
o Project planning and execution
o Reception/Customer Relations

  • Matric and preferably with a recognised qualification in sales or marketing
  • A good understanding and use of English
  • Computer literate in Microsoft Office and the ability to quickly grasp in-house systems
  • Excellent telephonic skills
  • Need to be comfortable in dealing with difficult customers
  • Good problem solving ability
  • Personality qualities: Outgoing, confident, determined and hard working. Passion for administration and

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